Orders will ship from our warehouse in New Jersey within 1-2 business days.* When your order ships, you will receive an email with your tracking information. First Class shipping usually arrives 3-5 business days after leaving the warehouse, depending on recipient’s location. Priority shipping usually arrives 1-2 business days after leaving the warehouse, depending on recipient’s location. Express shipping arrives one business day after leaving the warehouse. If you do not receive your order within the specified timeframe, please contact customer service at 1-800-970-1793 or firstname.lastname@example.org.
Orders may take up to 5 business days to be shipped. They are sent first-class mail and usually arrive 3-5 business days after they are shipped. We do not provide tracking information for sample orders. If you do not receive your sample within 10 business days of ordering, please contact us.
Unfortunately, due to an increase in US Postal Service prices, we've had to raise the cost for First Class shipping to $10. We're sorry - we don't make any money on the shipping, we only charge you what our costs are.
Orders to Canada will ship from our warehouse within 1-2 business days. First Class shipping time in transit varies. We cannot ship free samples to Canada.
We have partnered with MyUS.com to offer convenient, fast international shipping to more than 225 countries for our customers. Sign up with MyUS.com and they'll send you a U.S. street address to receive merchandise. My US.com provides specialized international package forwarding services from your new U.S. address to your international address.
Follow these two steps for international delivery:
* "Business days" excludes weekends and all public holidays.